Commerce architecture
Diagnosis, solution design, pilot, implementation, team enablement and control of the next improvement cycle.
Web development & design · LFS / 07
E-commerce & commerce platform
Design catalogue, search, product detail, checkout, fulfilment, analytics and lifecycle communication around the buying journey.
LFS / 07 · ECOMMERCE
When it is useful
When it is useful
- results are unstable and depend on individual people
- data, channels and sales operate in isolation
- management lacks visibility of quality and economics
Operating thesis
Design catalogue, search, product detail, checkout, fulfilment, analytics and lifecycle communication around the buying journey.
Research · architecture · pilot · enablement · controlWhat the team receives
What the team receives
Diagnosis, solution design, pilot, implementation, team enablement and control of the next improvement cycle.
Catalogue model
Diagnosis, solution design, pilot, implementation, team enablement and control of the next improvement cycle.
Checkout journey
Diagnosis, solution design, pilot, implementation, team enablement and control of the next improvement cycle.
Integration map
Diagnosis, solution design, pilot, implementation, team enablement and control of the next improvement cycle.
Conversion-growth backlog
Diagnosis, solution design, pilot, implementation, team enablement and control of the next improvement cycle.
Project logic
From the initial challenge to an implemented system and the next improvement cycle.
Diagnosis
Decisions follow evidence, observations and agreed criteria.
Solution architecture
Decisions follow evidence, observations and agreed criteria.
Pilot
Decisions follow evidence, observations and agreed criteria.
Quality control
Decisions follow evidence, observations and agreed criteria.
Scale and transfer
Decisions follow evidence, observations and agreed criteria.
Management signals
Management signals
Metrics do not guarantee performance; they make quality, velocity and economics visible.
01Product findabilityDefinition and source are fixed before the pilot.
02Checkout conversionDefinition and source are fixed before the pilot.
03Average order valueDefinition and source are fixed before the pilot.
04Repeat purchaseDefinition and source are fixed before the pilot.
FAQ
Frequently asked questions
Can we start with a pilot?
Yes. A pilot is limited to one segment, market, channel or process stage and receives explicit continuation criteria upfront.
Can we keep the current team and tools?
Yes. Existing processes, data and capabilities are assessed first. Replacement is proposed only where limitations materially block the model.
How is the result defined?
Before launch, the baseline, event definitions, quality criteria, observation window and management review format are agreed.
Related capabilities
Related capabilities
Corporate website & conversion
Connect information architecture, design, content, performance, SEO, analytics and inquiry journeys into one product.
Learn moreGrowth strategy & operating model
Translate growth ambition into priorities, roles, initiatives, economics and a management decision rhythm.
Learn morePositioning & commercial offer
Build a clear value proposition for selected segments, with evidence, offer architecture and communication scenarios.
Learn moreNext step
Describe the challenge—not a shopping list.
Use the short brief to share the market, current situation, constraints and desired outcome. It becomes the basis for an initial project architecture.